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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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5
230 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

02/16/15

I've had several repairs done here. They are fair and above board, letting you know the problems and projected costs. My latest experience with Mr.Hill saved me money and taught me a bit about identifying failed MB components. Kudos Lacy!

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anonymous

01/30/15

I took my Sony VAIO laptop to a computer tech center with a black screen and just have the pointer on the screen.The tech did a wipe and reload OS with data rescue.He said that virus corrupted the system and charge me $199.00.I pickup my computer on 29 Jan 2015 and the following day my laptop got the same problem as before. I took it back on 30 Jan 2015 and want to charge me another $199.00. I took my laptop to EAST COAST COMPUTERS fix the problem in a very short time (30 minutes)and charge me $25.00. So If you have a computer problem take it to EAST COAST COMPUTERS. I will recommend them to everybody with computer problem and they are very nice to give you some pointers about preventing viruses and malwares

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anonymous

01/27/15

AWESOME!!! The best help I've ever had with a computer problem. The technician Lacy was a great. Kind, courteous, and professional. I was given great advise. This is the type of place you can go to be looked out for and not feel like you've been taken. Highly recommend East Coast Computers to everyone..

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anonymous

01/23/15

Easy to work with, prompt, quality service, reasonable prices. Helpful on minor issues, too.

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anonymous

01/20/15

I went to East Coast Computers in Va Beach.I was ready to throw my tower out.This guy Lacy fixed it in no time at all.The best part was the price. Lacy saved me a few dollars,and with alot of people struggling,it meant a great deal.My wife is now taking her lap top there. Jimmie

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killurself86

01/16/15

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Awesome Customer service. Extremely Knowledgeable technicians recommend for all computer needs.

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scottgibson40

01/07/15

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I Went to East Coast Computers to purchase a new computer system It has been a long while since I have built my own.The Techs on site were very helpful in updating me on the new equipment / parts available for high end computers. Lacy Hill the Technician and his Manager both assisted me in picking out each and every item I needed for building a system for my personal and business use. After spending at least 2 hours with me Building my system on paper to make sure I was getting everything I needed We discussed if I would build it from there or just allow them to complete the process for me. Lacy went ahead and built my system in a very fast and timely manner - When I stopped back by to check up on the system a day early - it was already built and tested - Lacy included everything we talked about on the system ahead of time - pre-tested all the software and updated all the software and patches for me so all I had to do was set it up and get to having fun. I highly recommend them to all

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anonymous

11/09/14

OUTSTANDING service and not much they can't do to repair the worst broken laptop to like new condition! Very timely in service too.

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anonymous

09/01/14

I consider myself a novice computer geek and can fix many issues on my own. However, when faced with a problem I could not solve, Lacy came to my rescue. Lacys kindness and honesty are outstanding. Other local and online computer repair shops would not even discuss the problem until they collected hefty diagnosis fees. Lacy provided both technical and practical information (without making false promises) so that I could make an informed-consumer decision. Diagnosis and repairs were done promptly. Price was consumer-friendly. Lacy ensured that my computer was returned to me in even better condition than it was before its meltdown. I give Lacy and East Coast Computers a BIG THUMBS UP!!!

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anonymous

08/08/14

Wow! Lacy and his team were outstanding when I needed urgent help with my tech needs. They went above thier responsibilities to help me get a job done. Thank you for everything!

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anonymous

07/29/14

This is my favorite computer store, as a matter of fact, East Coast is the only store I go to for advice or repairs. The service is great as both Ron and Lacy are very knowledgeable about computers plus the problems their owners get themselves into. For the last four years they have resolved every problem I brought to them and they did so in a very welcome and friendly manner. I would absolutely recommend East Coast to anyone looking for computer help. John

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overarch

07/26/14

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Extremely good service, prices and turn around. Very friendly people got my labtop with a broken hard drive in shape transfered all my data in just a few days. Would recommend this place to anyone in the area

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MichelleLeClaire

07/24/14

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As a small business owner I do not have an "in-house" IT person.....but I feel that I do now! I cannot recommend Ron Concepcion from East Coast Computers highly enough. He is so patient and explains things in layman terms (sometimes more than once for us slow learners) and answered all my questions. He didn't leave my office until he was sure that everything worked and even offered suggestions on how to improve my computer system. I will certainly be recommending this company to other business owners and my friends.

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anonymous

07/21/14

Lacy Hill really knows what he is doing!!! He was courteous, kind and oh so fast. He had my lap top problems analyzed, fixed and back to me in a few hours. I am so happy because if he could not fix this Dell with Windows 7, I would need to buy a new laptop with Windows 8.... which has lots of problems. Lacy saved me, time, money and aggregation.

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elvicyas

06/26/14

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EAST COAST COMPUTERS is a great place ! Lacy Hill was very accommodating, knowledgeable and friendly ! He called a couple of his other Tech Buddies, looking for mouse & keyboard for my Old desktop Compaq Presario. Nobody had it. He took the time to look thru his stockpile, found what I needed and GAVE me a keyboard and mouse. I have an older laptop and I will let him work a miracle on that ! Hey, it's a great place to have your computer worked on. CHECK HIM OUT !! Jasmine

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anonymous

06/25/14

I have been to their facility twice and the staff was very courteous and helpful. What I believed to be a very serious problem with my computer was fixed and repaired very quickly for a surprisingly low cost. Very good company with great employees.

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la7175

06/21/14

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Had a great experience learned something new with my laptop Ron and Lacy are very knowledgeable with what that do, I recommend them to a friend.

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wdavis71

06/14/14

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After 2 weeks of frustration with another independent "fixer" I read the reviews on ECC's..did not see 1 neg review..took my laptop in..Lacy listened to my frustration..gave me a price..2 hrs later called & said it was done. Explained in layman's terms what he did & what was wrong..gave me some excellent do's & not to do;s...110 percent satisfaction..they now have a customer for life.

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anonymous

05/19/14

I brought my laptop in for repair. I am very pleased with their work,their friendliness,helpfulness. I was given a price for to find out what was wrong. They informed me, no work will be done,until I was told what was wrong & the price. When I went to pick it up Lacy showed me a few things to help me with finding out what & what not to hit for downloads. I am 100% pleased. Madeline DeMuccio

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anonymous

04/20/14

I'm so grateful I used East Coast Computers. Lacy gave me considerable great advice over the phone on my first call, and then Ron came out to my home to fix my old non-functioning computer and install a program on my new computer. Up until then I had a real mess on my hands. He got everything running great! And was fast, courteous, conscientious, reasonably priced. Will ALWAYS use these guys in the future. Thank you so very much, Ron! You are my hero!

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Fax: 757-498-6051

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Location
Holland Shoppes
Neighborhood
Holland
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Parking: Lot

Price Range : Average

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