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4 Reviews
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Provided by Citysearch
Bad Managers and Service

I have to tell you all again. The community thrift store Orlando at 5456 S Orange Ave, Edgewood, Florida is Number ONE for the WORST Thrift store in Florida. Today I was in the store and found 5 bags of hand soap for $191 each. One of the bags had the price tag INSIDE the bag (You could see it!). Same soap, same size bag same price! The Girl at the counter said she could not sell it because the tag was inside! I ask to see the Manager (Brittney). She said Sorry we can’t sell it until the next day! I always thought managers made decisions? This girl should not be in Customer service. If the store ever caught fire she couldn’t decide to pull the alarm or go to lunch! The store is wasting money by having a manager who can’t think. This store has just lost another customer and we will tell others!..This is all the time. I have had it.Thank you

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Provided by Citysearch
Good place but...

This place has lots of stuff for everyone. Its a good solid thrift store. Some of the prices were good then some were high like a nice small picture from from disney world said 18.18. Not only a high, but weird price. Lots of stuff was weird priced. Didnt like how they have it CASH ONLY. Thats kinda not good for business to me.

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Provided by Citysearch
Bad Attitude! Very Rude! Uneducated...

No customer service at all. They need go back to school to learn how respect customers.
Avoid this store.

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Provided by Citysearch
This Store knows Nothing about Customer Service

Hello I would like to start by saying that the Community Thrift Store at
5456 S Orange Ave
Orlando, FL 32809
Is a Great Store! But My Comment is about the one in Pine Hills off of Silver Star Road. The store Policy is IF the item does not have a price it will be sold the next day. I?m in this store every Mon, Wed and Saturday. I find a lot of items without a price. Today I was in the store 5/28/2008. I had found 2 of the same toys. Both had a price of $4.95. When I went to the counter the clerk looked at the toys and said one was $4.95 and she found a second Price on the other toy for $14.95. Same Toy. So I ask to speak to the Manager. She Told me to come back the next day and pay $14.95!!!!. I ask for a card with the store number and address and the Manager said She can?t do that. She Said it?s JUST A TOY!
A Manager Should make Customers Happy.
This Store knows Nothing about Customer Service!
I?m done with this store.

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