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10/15/11Provided by Citysearch
They are advertising Friday happy hour on their website and menu as: ""$10 all you can drink beer and wine, and all you can eat Mediterranean buffet"" from 6-8 p.m. First of all the food didn't even come out until 6:15, and the buffet turned out to be pita wedges, hummus and tzaziki sauce. That was NOT our idea of a buffet. The dictionary defines buffet as a meal set out on a table. I don't know anyone who would consider hummus and pitas to be a buffet especially when the plates are the size of the palm of your hand. We felt disappointed but we had already paid the $10. We ordered additional appetizers to round out the meal and it took them a half hour to bring us baskets of fried mushrooms and green beans, which were cold. We waited another half hour but the waitress never came back with the bill so we had to stand in line at the bar to pay our tab. The beer and wine were a good value and we felt we got our money's worth there, but the owners REALLY aren't doing themselves any favors by raising customers' expectations of a buffet when they only are setting out hummus and pita chips. They need to update their advertising and stop claiming they are offering a buffet.
04/11/11Provided by Citysearch
Twice I have had a unbelievably horrible experience at this establishment: the first time with my husband and father-in-law a year or so ago and the second when I went there with a coworker last week. I don't give third chances. Both issues had to do with food, service, and management. The ""manager"" (the blond with glasses) has apparently never run a business before and does not understand that when your food comes out late (the order was not put in by our waitress until we decided to check on it 30 minutes later) and wrong (***three*** tries still didn't get our order right) the meal should be comped. She actually had the audacity to say that there was nothing wrong with the food and that if we wanted her to ""try again"" that she would charge us for two full meals because ""nobody gets anything for free."" WTF? Seriously? Wow. Sometimes Owners Shouldn't Be Managers....
As for their past violations, it seems they have learned next to nothing. Below is the most recent City of Orlando’s Inspection report findings:
RELAX BAR & GRILL 10/06/2010 13 Critical Violations 2 Non Critical Violations
02-13-2 Critical. Required consumer advisory for raw/undercooked animal food not provided.
03A-07-1 Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit.
08A-28-1 Critical. Observed food stored on floor.
12A-14-1 Critical. Observed employee sneeze then engage in food preparation without washing hands.
12A-16-1 Critical. Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. After glove changes.
13-03-1 Observed employees with no hair restraint.
18-04-1 Observed old labels stuck to food containers after cleaning. old date marking labels.
22-19-1 Critical. Observed interior of microwave soiled.
22-28-1 Critical. Observed interior of reach-in cooler soiled with accumulation of food residue.
27-16-1 Critical. Hot water not working at employee hand wash sink.employee restroom.
32-15-1 Critical. No handwashing sign provided at a handsink used by food employees. employee restroom.
32-16-1 Critical. Hand wash sink lacking proper hand drying provisions. employee restroom
41B-03-1 Critical. Observed unlabeled spray bottle.
53A-19-1 Critical. Observed expired Food Manager Certification. Manager will take test in 2 wks.
06/27/10Provided by Citysearch
Okay, so I won't even get into the horrible experience I had earlier this year at this poor establishment. I would rather die of starvation and dehydration then to step foot in this place OR near its management...
That being said I will allow the CITY of Orlando speak for me... Do you like bugs in your food? How about guys wiping their sweat off and then touching your food before it's delivered? YUMMY Enjoy this wonderful report supplied by the City Of Orlando! :)
RELAX BAR AND GRILL 8/28/2009 24 Critical Violations 7 Non Critical...
02-07-1 Critical. Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening. cut cheeses, deli meat
35B-05-1 Critical. Outer openings not protected and vermin and/or environmental cross-contamination present. Open doors not screened in kitchen area.
- Extra Phones
- Regular Hours
Mon - Wed: Thu - Sat: Sun:
- American Restaurants, Barbecue Restaurants, Bars, Night Clubs, Restaurants, Taverns
- Payment Options
- Price Range
- South Eola
- Other Information
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Barbecue, American
Alcohol: Full Bar
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Average